Dear Colleague, Definition of Company Culture: The combination of values, beliefs, behaviors, personality, and informal rules that guides the company in its day-to-day interactions. Culture is the differentiator and the greatest predictor of continued company success.  It starts at the bottom and it starts at the top.  Everyone owns it.  It’s the air we breathe. …

Dear Colleague, Points of View That Required a Resilient Response “Everything that can be invented has been invented.” Charles Duell, U.S. Commission of Patents, 1899 “Sensible and responsible women do not want to vote.” President Grover Cleveland, 1905 “Guitar music is on the way out.” Decca Records after turning down a group called the Beatles,…

Dear Colleague, The greatest challenge of every business boils down to one thing – attracting the best people available, and then engaging, developing, and retaining them. Through them, services and products are improved, sales goals are achieved, and customers are well served. Creating these companies full of rising stars is one of the most difficult…

Dear Colleague, John Green, the mega-selling author of The Fault in our Stars, recently discovered his very first book, New Year’s Resolution Streamers, while he was cleaning out his office. He wrote and illustrated this 4-page book when he was about 6 years old.  His approach was to write New Year’s resolutions for each member…

Dear Colleague, Best-selling author Annie Lamott tells the story of her competition with another pre-school mom in her award winning book Traveling Mercies.  Their sons were best friends but the mothers were constantly locked in a competitive battle of who had the better son, and thus was the better mother.   On one occasion, the other…

 “The one thing all famous authors, world class athletes, business tycoons, singers, actors, and celebrated achievers in any field have in common in that they all began their journeys when they were none of these.” Mike Dooley, author and speaker Dear Colleague, There is more excitement and optimism moving into 2014 than there has been…